Delivery
We deliver anywhere in Sri Lanka. Please read the part about the delivery charge — it is paid to the courier, not to us, and we would rather you knew that now than at your door.
Last updated: 10 August 2026
The delivery charge is paid to the courier
The total on this website is for the goods only. We hand your parcel to a courier company, and they charge you their delivery fee directly when they deliver.
The amount depends on where you are and how big and heavy the parcel is. It is set by the courier, not by us. If you would like an idea before you order, ask us on WhatsApp — 077 111 8880 — and we will tell you what to expect for your area.
Where we deliver
Island-wide, anywhere a courier will go. We do not ship outside Sri Lanka from this website.
You are also very welcome to collect from our shop at No. 120, Princess Gate, Colombo 12— choose “Pay at shop” at checkout and there is no delivery charge at all. Our hours are Mon–Sat 9:30 AM–6:00 PM · Sunday closed.
When your order is sent
We dispatch once two things are true:
- We have confirmed your items are in stock, and
- your payment has cleared into our account — unless you chose cash on delivery, in which case we send it straight away.
Most orders leave us within one working day of that point. The courier then takes over, and how long they take depends on your location. We will give you an estimate when we confirm your order, and a tracking number once your parcel is on its way.
If a payment slip has been sent but the money has not yet reached our account, we wait until it does before dispatching. This protects both of us.
Tracking your parcel
Every order gets an order number and a private tracking page. Once we hand your parcel over, the courier's tracking number appears on that page. Lost your link? Find your order with your order number and phone number.
When your parcel arrives
Please check it before the courier leaves. If something is damaged or missing, tell us the same day on 077 111 8880 — it is much easier to sort out immediately.
If nobody is home, the courier will usually try again or leave a note. Giving us a phone number you actually answer is the single best thing you can do to make delivery go smoothly.
If your parcel is late or does not arrive
Call or WhatsApp us on 077 111 8880 with your order number and we will chase the courier for you. You should not have to deal with them yourself.
Large or heavy items
Some items — roller cabinets, big tool chests, workshop equipment — are too heavy or bulky for a normal courier. For these we will agree delivery with you directly before confirming your order, and the cost may be higher than a standard parcel. We will always tell you the arrangement before anything is sent.
Returns
If you need to send something back, see our Returns & Refunds policy.